Community-Centric Solutions: How nexAir’s Local Presence Benefits Customers
Community-Centric Solutions: How nexAir’s Local Presence Benefits Customers
Since the 1940s, nexAir has been a pillar of local communities across the Southeast. Over the years, we have come to be known as much for our high-quality industrial gases and welding supplies as we have for our expertise and customer service.
But don’t just take our word for it.
Take a look at just how our local presence benefits customers across the region.
nexAir — Over 80 Years in the Making
nexAir’s first branch was opened in Memphis, TN, in 1940, when it was known as Standard Welders Supply. By the time we rebranded as nexAir in 1996, we had already seen immense success.
Over the next 80 years, we have opened 73 branch locations that serve as cylinder distribution points and retail locations for customers. These branches are supported by four production facilities — from where we offer all our industrial gases — ten medical gas facilities and two dry ice plants. Our welding supplies serve workshops across the region, regardless of the size of operations.
This broad base has allowed us to offer unmatched support to our customers. Through distribution centers spread over a wide range of locations, over 200 delivery trucks, and specialized tankers, we have been able to operate a successful next-day delivery model.
Our base has also allowed us to generate employment opportunities across Tennessee, Alabama, Florida, Georgia, Kentucky, and more.
Our Industrial Gas Delivery Systems
We understand that not all our clients have the same requirements.
As a result of nexAir’s strong local presence, we have been able to offer our customers some much-needed flexibility — while ensuring that we minimize downtime.
Here are some ways in which we store and supply gases:
- High, and low-pressure cylinders
- Liquid cylinders
- Skids
- Microbulk systems
- Portable bulk systems
- Bulk systems
- Tube trailers
Each of these methods is tailored to offer maximum efficiency in gas delivery and wouldn’t be possible without our strong local presence.
Introducing nexTrack
To further streamline our customer experience, we’ve also introduced nexTrack, a combination of three innovative technologies that help our customers get the supplies they need — exactly when they need them.
nexTrack includes:
- Roadnet: A real-time tracking system that allows customers to determine exactly when and where their supplies will be delivered. Customers are notified about any potential delays, ETA windows, and delivery confirmations.
- Advanced Cylinder Management: Our unique identification number and barcode system ensures each shipped cylinder is scanned and tracked. This helps our cylinders always reach the correct department.
- TIMS Electronic Delivery: This allows our customers to make any last-minute changes in delivery timelines or updates to orders directly with our drivers. Our drivers can also use this paperless system to change their routes.
We understand that our customers need a steady stream of uninterrupted gas for their operations, and nexTrack makes efficiency in delivery its number one priority.
Forge Forward with nexAir
At the end of the day, whether it’s creating a pop-up hospital during the pandemic, rebuilding a community hospital in rural Mississippi, or assisting an Alabama-based metalworking shop in quadrupling its output, nexAir has an over 80-year legacy of helping our customers and community Forge Forward into the future.
Our name might have changed, but our high-quality supplies, KnowHow, and commitment to building a local presence remain unmatched.
Contact one of our locations today and discover what makes nexAir so special.
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Manufacturing downtime costs American companies billions annually. When production lines halt due to gas supply issues, every minute translates to lost revenue, missed deadlines, and frustrated customers. At nexAir, we've spent decades developing solutions that keep manufacturing operations running smoothly.
The Hidden Costs of Gas-Related Downtime
When manufacturers calculate downtime costs, they typically focus on labor and lost production. However, gas supply disruptions create cascading effects that multiply these losses:
- Production rescheduling that disrupts carefully optimized sequences
- Rush shipping fees to meet customer deadlines despite delays
- Quality inconsistencies when processes restart after interruptions
- Overtime costs to catch up after unplanned stoppages
- Reputation damage when delivery commitments are missed
For a typical mid-sized manufacturer, each hour of downtime represents $5,000-$10,000 in direct and indirect costs. Our analysis shows that gas-related issues cause 7-12% of total manufacturing downtime - a substantial opportunity for improvement.
From Reactive to Proactive: The Supply Continuum
Most facilities follow a predictable pattern in their gas management evolution:
Stage 1: Reactive Management At this stage, facilities order gas when they notice supplies running low or, worse, after running out. Emergencies are common, and disruptions are accepted as "part of doing business." One automotive parts supplier operating this way experienced 14 production interruptions in a single quarter.
Stage 2: Calendar-Based Management Facilities advance to scheduled deliveries based on estimated usage. While better than the reactive approach, this method still results in either excess inventory (tying up capital and space) or shortages when usage spikes occur. A plastics manufacturer following this model maintained 40% more cylinder inventory than necessary while still experiencing occasional stockouts.
Stage 3: Consumption-Based Management Our telemetry systems monitor actual gas consumption, automatically triggering orders based on usage patterns rather than calendar dates. This approach virtually eliminates both stockouts and excess inventory.
Stage 4: Integrated Supply Management The most advanced approach connects gas management directly to production planning systems. Upcoming production requirements automatically adjust supply parameters, ensuring resources are precisely aligned with needs. A medical device manufacturer using this approach reports zero gas-related downtime for 27 consecutive months while operating with minimal inventory buffers.
Our expert KnowHow™ in industrial gas applications allows us to guide customers through this evolution at a pace that makes sense for their operations.
Customizing Solutions for Maximum Uptime
Manufacturing environments vary dramatically in their gas requirements and operational constraints. We've developed flexible approaches that address these differences:
- For high-volume, consistent usage operations, our bulk systems eliminate the cylinder handling that frequently causes supply disruptions. Bulk installations include telemetry monitoring and automated ordering to prevent outages.
- For variable-demand environments, our microbulk delivery systems provide the benefits of bulk supply with lower volume commitments. These systems reduce handling requirements while maintaining the flexibility needed for changing production schedules.
- For specialized applications requiring multiple gas types, our gas management programs combine cylinder tracking, usage monitoring, and automated replenishment. This comprehensive approach ensures that specialty gases are always available when needed, regardless of how infrequently they might be used.
- For multi-site operations, our enterprise supply programs coordinate deliveries and optimize inventory across locations. By treating the organization's gas requirements holistically, we minimize both stockouts and excess inventory across the network.
This consultative approach ensures that manufacturers receive solutions aligned with their specific operational patterns rather than generic "one-size-fits-all" systems.
Beyond Traditional Supply: Integrated Services for Total Reliability
Maximum uptime requires more than just reliable gas delivery. Our integrated services address the full spectrum of gas-related reliability factors:
Equipment maintenance programs that prevent system failures before they impact production Technical gas specialists who resolve application issues that could otherwise cause production problems Safety training that prevents accidents leading to downtime events Emergency response capabilities that minimize impacts when unexpected events occur Supply chain redundancy that ensures continuity despite regional disruptions
These services complement our supply solutions to form a comprehensive reliability strategy. By addressing both everyday operations and exceptional circumstances, we help manufacturers Forge Forward with confidence that gas-related disruptions won't derail their production targets.
Measuring Success: The Results That Matter
The ultimate measure of any downtime reduction strategy is its impact on production metrics. Our manufacturing customers consistently report significant improvements after implementing our comprehensive gas management solutions:
Downtime reductions of 85-95% for gas-related issues Inventory cost decreases of 20-30% through optimized supply management Administrative time savings of 5-10 hours weekly through automated ordering and tracking Production schedule adherence improvements of 3-7% due to improved supply reliability
These performance gains translate directly to bottom-line benefits that typically deliver ROI within months rather than years. More importantly, they allow manufacturers to confidently make delivery commitments, knowing that gas supply issues won't compromise their ability to perform.
Don't let gas supply issues impact your productivity. Contact us today to explore our tailored solutions.
Looking out for your future
Get your career going on the right track with nexAir
Find out how nexAir KnowHow has impacted businesses all over the Southeast
Our expertise makes us more than a valuable partner, it makes us headlines