How TED Helps nexAir Customers Forge Forward

How TED helps nexAir customers Forge Forward

TED, also known as TIMS Electronic Delivery, is part of our nexTrack suite of technologies. TED allows drivers to update customers in regards to orders and deliveries while on-site to ensure a quicker more efficient process from start to finish. This is a major benefit not only to the driver, but also to the customer as it allows for better communication along the course of the project as well as contactless service. At nexAir, we pride ourselves on using the latest technology to help our customers Forge Forward. 


Why TED? 


We have over 200 drivers fulfilling customer orders through TED. The driver updates a customer’s PO, delivery quantities, and lot numbers while at the customer site, with all changes made reflected on the customer’s delivery receipt. Keep reading to learn more about how TED can benefit you as a nexAir customer. 




TED is an advanced mobile application that dramatically reduces the amount of paper that is typically used when running a business. Although going completely paperless may not be an ideal method for every company, even the smallest change can help to increase efficiency and reduce costs in the long run. 


Better Communication


By engaging on our website and mobile app, our delivery drivers can constantly stay up-to-date with customers’ needs and emergencies while they are on the road. What does this mean for you? This means no more waiting to be connected with the person you are trying to contact. This also means if you have an emergency or have something come up on the day of delivery, you can request a different time if availability allows. Client communication is key to successful delivery and TED fills any gaps that were once missing. 


Proof of Delivery


No more waiting for a receipt to come in the mail, or even worse, getting lost in route. With TED, all receipts and proof of delivery can be emailed or printed right on-site via the driver’s mobile device. Proof of delivery is important to have and creates an overall better customer experience. Sometimes mistakes happen, but with TED we can give you physical documentation on the spot. 


TED continues to take over the industry and at nexAir, our top priority is to help you Forge Forward in all that you do by keeping you educated, up-to-date and equipped with the latest technology and information through our expert KnowHow. For more information on electronic delivery or how you can sign up for TED mobile receipts, contact us or visit our website today. 


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