nexTrack: Keeping Our Customers in the Know
nexTrack: Keeping Our Customers in the Know
Operational interruptions caused by delayed supplies can negatively affect your bottom line and put a strain on customer relations. Such situations can be especially problematic if they crop up suddenly and without warning.
The reliability of your suppliers has an immense impact on your day-to-day activities. If you’re facing challenges with your supplies and deliveries, you need a partner who can anticipate your needs even before you run out of supplies. Along with prompt shipments, a trustworthy supplier should offer transparency in its deliveries while enabling easy and accessible coordination.
nexAir believes that trackable shipments are critical which is why our operations and technology infrastructure have been specifically designed to provide continuous updates and transparency for our clients. To make coordination and planning convenient, we developed nexTrack.
nexTrack combines innovative technologies like TIMS Electronic Delivery, Advanced Cylinder Management (ACM), and Roadnet. These make shipment updates, schedule changes, customer fulfillment, and proofs of delivery seamless and accessible.
nexTrack: Know Where Your Shipments Are at All Times
Waiting for supplies to arrive and wondering where they are can hinder operations and be nerve-wracking. nexAir makes your life easier with nexTrack — a system that monitors shipments and lets you know where they are at all times.
Here’s how its technology integrations serve you:
Roadnet
Roadnet is connected to nexAir’s network of over 200 drivers, allowing you to track your shipments in real-time.
What You Get
- Roadnet automatically updates your order status so you don’t have to keep checking. It also sends updates if there are changes to the delivery status and ETA.
- You can customize your notification formats as well as how and when you want to receive them.
- Receive end-to-end updates throughout the delivery process.
- You can view the delivery truck’s exact location at any time to confirm its arrival.
Advanced Cylinder Management
ACM keeps track of nexAir assets (such as cylinders and dry ice boxes) across branches, plants, and customer sites.
Barcodes are scanned throughout the delivery cycle from the moment it leaves a site until it’s returned. This allows us to manage inventory, control quality, and monitor our supply chain with ease.
What You Get
- Real-time updates on the cylinder’s location and delivery date
- Better utilization of assets while minimizing shortages
- Access to detailed reports and invoices
- Fewer physical audits required
- Promotes paperless shipping and returns
- Better cylinder fill history tracking, prevents the delivery of empty cylinders
- Accurate monitoring of customer cylinders
- Better and more efficient internal allocation of manpower
TIMS Electronic Delivery
TED or TIMS Electronic Delivery facilitates paperless deliveries. It also enables quick updates on delivery quantities, purchase orders, and lot numbers which are immediately reflected on the customer’s delivery receipts.
Drivers can make changes to their routes in case of emergencies, reschedule orders to meet customer needs, and print or transmit proofs of delivery on-site with a mobile phone.
What You Get
- Flexibility and agility in deliveries
- Paperless delivery and a seamless order updating process
- Timely updates
Forge Forward With nexTrack
nexAir is changing the way the industry manages and delivers supplies. With nexAir by your side, you don’t have to remain in the dark about when a critical shipment is coming or worry about potential delays.
nexAir keeps you informed in real-time where your shipments are. If there are changes or delays, you’ll be notified immediately. You can also make minor adjustments to your orders and have them instantly reflected in your proof of delivery.
Seamless, feature-rich, and real-time, let nexTrack help you Forge Forward with reliable and predictable supplies.
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Manufacturing downtime costs American companies billions annually. When production lines halt due to gas supply issues, every minute translates to lost revenue, missed deadlines, and frustrated customers. At nexAir, we've spent decades developing solutions that keep manufacturing operations running smoothly.
The Hidden Costs of Gas-Related Downtime
When manufacturers calculate downtime costs, they typically focus on labor and lost production. However, gas supply disruptions create cascading effects that multiply these losses:
- Production rescheduling that disrupts carefully optimized sequences
- Rush shipping fees to meet customer deadlines despite delays
- Quality inconsistencies when processes restart after interruptions
- Overtime costs to catch up after unplanned stoppages
- Reputation damage when delivery commitments are missed
For a typical mid-sized manufacturer, each hour of downtime represents $5,000-$10,000 in direct and indirect costs. Our analysis shows that gas-related issues cause 7-12% of total manufacturing downtime - a substantial opportunity for improvement.
From Reactive to Proactive: The Supply Continuum
Most facilities follow a predictable pattern in their gas management evolution:
Stage 1: Reactive Management At this stage, facilities order gas when they notice supplies running low or, worse, after running out. Emergencies are common, and disruptions are accepted as "part of doing business." One automotive parts supplier operating this way experienced 14 production interruptions in a single quarter.
Stage 2: Calendar-Based Management Facilities advance to scheduled deliveries based on estimated usage. While better than the reactive approach, this method still results in either excess inventory (tying up capital and space) or shortages when usage spikes occur. A plastics manufacturer following this model maintained 40% more cylinder inventory than necessary while still experiencing occasional stockouts.
Stage 3: Consumption-Based Management Our telemetry systems monitor actual gas consumption, automatically triggering orders based on usage patterns rather than calendar dates. This approach virtually eliminates both stockouts and excess inventory.
Stage 4: Integrated Supply Management The most advanced approach connects gas management directly to production planning systems. Upcoming production requirements automatically adjust supply parameters, ensuring resources are precisely aligned with needs. A medical device manufacturer using this approach reports zero gas-related downtime for 27 consecutive months while operating with minimal inventory buffers.
Our expert KnowHow™ in industrial gas applications allows us to guide customers through this evolution at a pace that makes sense for their operations.
Customizing Solutions for Maximum Uptime
Manufacturing environments vary dramatically in their gas requirements and operational constraints. We've developed flexible approaches that address these differences:
- For high-volume, consistent usage operations, our bulk systems eliminate the cylinder handling that frequently causes supply disruptions. Bulk installations include telemetry monitoring and automated ordering to prevent outages.
- For variable-demand environments, our microbulk delivery systems provide the benefits of bulk supply with lower volume commitments. These systems reduce handling requirements while maintaining the flexibility needed for changing production schedules.
- For specialized applications requiring multiple gas types, our gas management programs combine cylinder tracking, usage monitoring, and automated replenishment. This comprehensive approach ensures that specialty gases are always available when needed, regardless of how infrequently they might be used.
- For multi-site operations, our enterprise supply programs coordinate deliveries and optimize inventory across locations. By treating the organization's gas requirements holistically, we minimize both stockouts and excess inventory across the network.
This consultative approach ensures that manufacturers receive solutions aligned with their specific operational patterns rather than generic "one-size-fits-all" systems.
Beyond Traditional Supply: Integrated Services for Total Reliability
Maximum uptime requires more than just reliable gas delivery. Our integrated services address the full spectrum of gas-related reliability factors:
Equipment maintenance programs that prevent system failures before they impact production Technical gas specialists who resolve application issues that could otherwise cause production problems Safety training that prevents accidents leading to downtime events Emergency response capabilities that minimize impacts when unexpected events occur Supply chain redundancy that ensures continuity despite regional disruptions
These services complement our supply solutions to form a comprehensive reliability strategy. By addressing both everyday operations and exceptional circumstances, we help manufacturers Forge Forward with confidence that gas-related disruptions won't derail their production targets.
Measuring Success: The Results That Matter
The ultimate measure of any downtime reduction strategy is its impact on production metrics. Our manufacturing customers consistently report significant improvements after implementing our comprehensive gas management solutions:
Downtime reductions of 85-95% for gas-related issues Inventory cost decreases of 20-30% through optimized supply management Administrative time savings of 5-10 hours weekly through automated ordering and tracking Production schedule adherence improvements of 3-7% due to improved supply reliability
These performance gains translate directly to bottom-line benefits that typically deliver ROI within months rather than years. More importantly, they allow manufacturers to confidently make delivery commitments, knowing that gas supply issues won't compromise their ability to perform.
Don't let gas supply issues impact your productivity. Contact us today to explore our tailored solutions.
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