The nexAir Difference: Unmatched Customer Service and Support
The nexAir Difference: Unmatched Customer Service and Support
With over 80 years of offering the highest quality industrial gases and the KnowHow to run processes more efficiently, nexAir has made a name for itself over the Southeast.
We serve a broad range of industries, from chemical processing to food and beverage, ensuring that companies that operate within these sectors can be more productive and save money in the process.
While we aren’t the only company that sells such services and products, there is a key difference between us and the rest — our unwavering dedication to customer service and support. We don’t just want to sell our products, we want our customers to succeed.
Here are just some of the perks that our customers have come to expect from us:Â
Dedicated HelplinesÂ
nexAir’s customer support center is one of a kind. Full of knowledgeable and talented individuals, it has strived to always be available to customers, regardless of the problem at hand.Â
Our KnowHow extends beyond merely delivering high-quality products.
We are also committed to improving processes, reducing costs, and streamlining operations. With our support, organizations can Forge Forward with the confidence that they have all the most important information at their disposal.Â
Our experts are available any day of the week. All you need to do is give us a call at 1-888-639-2474.
Training Labs
Gaining access to the latest equipment isn’t enough for most industries. They must also ensure that all employees have been sufficiently trained to use this technology in the smartest and most efficient ways. This is where nexAir comes in.Â
Along with being a leading supplier of welding equipment, we have also opened Advanced Welding and Cutting Demonstration labs across our geography. Here, employees from companies across the Southeast are invited to learn about the latest techniques and innovations in the field and see firsthand how it can transform their processes.Â
Among other processes, our classrooms provide training for:Â
- A broad range of laser welding and cutting systems
- Robotic work cells
- Plasma cutting systemsÂ
- Welding processes, including MIG and TIG
- CNC plasma cutting tables
Alternatively, customers are always welcome to visit our learning center page to find out more about the latest in industrial gases and welding supplies. Â
Equipment RepairsÂ
We aren’t simply content with delivering supplies to our customers — we’re also committed to making sure they last for as long as possible. We know that our equipment requires a certain amount of maintenance, which often comes at the cost of employee productivity. This is why nexAir has set up a service center where we both service and repair machines for customers across the Southeast.Â
Our expert technicians, who have decades of combined experience, carry out over 250 welding equipment repairs every month, ensuring that our customers aren’t just benefitting from our product but also our expertise.Â
Get the Most Out of Your Processes with nexAirÂ
Customer service and support is a core value that we here at nexAir take very seriously. We’re based in Memphis, TN, but our offices are scattered across the Southeast. Head over to our contact page if you’re looking for a location near you.
Whether it’s questions about placing an order, any of our products or services, or related to tracking an order or delivery, we’d love to hear from you!
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