Customer Success Story: How nexAir KnowHow Supports Businesses with Gas Management Insights

For many industrial operations, gas is a core part of the process—but it is often overlooked when it comes to performance reviews and cost analysis. One manufacturer realized this when their monthly reports started showing unexpected fluctuations in usage. What looked like a supply issue turned out to be a blind spot in how their gas was being managed.

That insight came after a consultation with nexAir.

Through a series of reviews and on-site discussions, we helped the team understand exactly where inefficiencies were happening.  We provided a clearer picture of gas consumption, delivery timing, and how small adjustments could lead to larger improvements across the operation.

Recognizing the Signs

The manufacturer, located in the Southeast, was not new to high-volume production. Their operation ran multiple shifts, with equipment and materials moving steadily from morning to night. On paper, everything looked controlled. But every month, gas usage seemed slightly out of sync with production levels.

At first, it was easy to blame it on seasonal demand or changes in material. But over time, the team began to suspect that the issue was operational. Their bulk tanks were being filled regularly, yet it was never clear if that gas was being used efficiently—or just replenished on schedule without review.

We started with a baseline audit. Our team reviewed usage reports, discussed delivery patterns, and examined how gas was being stored and consumed. What we found confirmed the team’s suspicion: there were inconsistencies in how gas was flowing through the system, with loss points that had gone unnoticed.

Turning Data into Action

Information only helps if you know what to do with it. That is where our expert KnowHow™ makes a difference.

Rather than handing over a long report, we walked the team through the findings and offered specific recommendations. That included sensor placement to monitor flow, adjustments to pressure settings, and changes to refill timing that better matched their actual needs.

The team implemented these steps gradually, with our support at each stage. As they gained more visibility into their usage patterns, they were able to fine-tune operations in ways that delivered steady, meaningful improvements.

Within a few months, they reduced gas waste, improved inventory planning, and increased uptime. More importantly, they felt confident they were no longer operating in the dark when it came to such a critical input.

Building Smarter Systems Together

This kind of progress does not come from guesswork or assumptions. It comes from working closely with customers and applying decades of experience to the specifics of each operation.

We do not believe in one-size-fits-all solutions. Every facility is different, and every team has its own way of working. In this case, we continued to meet with the team regularly to evaluate progress, make minor adjustments, and talk through future needs. That partnership approach is how we help businesses Forge Forward, with clarity, confidence, and better control over the systems that keep them running.

See What Visibility Can Unlock

You cannot fix what you cannot see. That is why smart gas management starts with understanding how your system is actually working day to day. At nexAir, we combine experience with access to the right data. We help you track what matters, spot problems early, and implement changes that make a real difference.

Whether you are running a large production facility or a specialized lab, our team is here to support your goals. If you are ready to take the guesswork out of gas management, let’s talk.

Get in touch to learn how nexAir can support your operation with greater insight, stronger planning, and trusted expertise.